Policies, Parameters & Guidelines - Department of Mental Health

POLICIES, PROCEDURES AND PARAMETERS

 
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  TitleDocument IDDistribution LevelPublish Date
   Privacy Office Operations HandbookApr 09, 2025
   MS365 DMH Test TJOct 23, 2025
   Special Policy Bulletin 06-01-202306-01-2023Directly Operated and ContractorsJun 13, 2023
   Special Policy Bulletin 08-03-202308-03-2023Directly Operated and ContractorsAug 11, 2023
   January 31, 202020-01-DMHDirectly Operated and ContractorsJan 31, 2020
   February 28, 202020-02-DMHDirectly Operated and ContractorsFeb 28, 2020
   March 31, 202020-03-DMHDirectly Operated and ContractorsMar 31, 2020
   May 31, 202020-05_DMHDirectly Operated and ContractorsMay 29, 2020
   June 30, 202020-06_DMHDirectly Operated and ContractorsJun 30, 2020
   July 31, 202020-07_DMHDirectly Operated and ContractorsJul 31, 2020
   August 31, 202020-08_DMHDirectly Operated and ContractorsAug 31, 2020
   September 30, 202020-09_DMHDirectly Operated and ContractorsSep 30, 2020
   October 30, 202020-10_DMHDirectly Operated and ContractorsOct 30, 2020
   November 30, 202020-11_DMHDirectly Operated and ContractorsNov 30, 2020
   December 31, 202020-12_DMHDirectly Operated and ContractorsDec 31, 2020
   January 31, 202121-01_DMHDirectly Operated and ContractorsJan 29, 2021
   February 28, 202121-02_DMHDirectly Operated and ContractorsFeb 28, 2021
   March 31, 202121-03_DMHDirectly Operated and ContractorsMar 31, 2021
   April 30, 202121-04_DMHDirectly Operated and ContractorsMay 04, 2021
   May 31, 202121-05_DMHDirectly Operated and ContractorsMay 31, 2021
   June 30, 202121-06_DMHDirectly Operated and ContractorsJun 30, 2021
   July 31, 202121-07_DMHDirectly Operated and ContractorsJul 31, 2021
   August 31, 202121-08_DMHDirectly Operated and ContractorsAug 31, 2021
   September 30, 202121-09_DMHDirectly Operated and ContractorsSep 30, 2021
   October 31, 202121-10_DMHDirectly Operated and ContractorsNov 01, 2021
   November 30, 202121-11_DMHDirectly Operated and ContractorsDec 01, 2021
   December 31, 202121-12_DMHDirectly Operated and ContractorsDec 30, 2021
   February 28, 202222-02_DMHDirectly Operated and ContractorsFeb 28, 2022
   March 31, 202222-03_DMHDirectly Operated and ContractorsMar 31, 2022
   April 30, 202222-04_DMHDirectly Operated and ContractorsApr 30, 2022
   May 31, 202222-05_DMHMay 31, 2022
   June 30, 202222-06_DMHDirectly Operated and ContractorsJun 30, 2022
   July 31, 202222-07_DMHDirectly Operated and ContractorsJul 31, 2022
   August 31, 202222-08_DMHDirectly Operated and ContractorsAug 31, 2022
   October 31, 202222-10-DMHDirectly Operated and ContractorsOct 31, 2022
   November 30, 202222-11_DMHDirectly Operated and ContractorsNov 30, 2022
   Just Culture100.05Directly OperatedSep 13, 2017
   Procedures - Just Culture100.05-PDirectly OperatedSep 13, 2017
   Definitions - Just Culture100.05-RDirectly OperatedSep 13, 2017
   Mental Health Services Act Issue Resolution100.06Directly OperatedApr 01, 2024
   Procedures - Mental Health Services Act Issue Resolution100.06-PDirectly OperatedApr 01, 2024
   Mental Health Services Act Annual Update100.07Directly OperatedMar 29, 2024
   Procedures - Mental Health Service Act Annual Update100.07-PDirectly OperatedMar 29, 2024
   Mental Health Services Act Three Year Plan Development and Review100.08Directly OperatedMar 29, 2024
   Procedures - Mental Health Services Act Three Year Plan Development and Review100.08-PDirectly OperatedMar 29, 2024
   Changing of Geographic Boundaries Relating to Mental Health Service Delivery101.01Directly Operated and ContractorsMay 01, 2002
   Procedures - Changing of Geographic Boundaries Relating to Mental Health Service Delivery101.01-PDirectly Operated and ContractorsMay 01, 2002
   Mental Health Commission Travel102.01Directly OperatedOct 15, 2003
   Conservatorship and the Office of the Public Guardian103.01Directly Operated and ContractorsApr 01, 2002
   Procedures - Conservatorship and the Office of the Public Guardian103.01-PDirectly Operated and ContractorsApr 01, 2002
   Full Service Partnership Programs103.02Directly Operated and ContractorsMar 29, 2024
   Innovation Component of Mental Health Service Act103.03Directly Operated and ContractorsMar 29, 2024
   Procedures - Innovation Component of Mental Services Act103.03-PDirectly OperatedMar 29, 2024
   Prevention and Early Intervention103.04Directly OperatedMar 29, 2024
   Access to Public Records104.01Directly OperatedFeb 08, 2021
   Procedures - Access to Public Records104.01-PDirectly OperatedFeb 08, 2021
   Community Program Planning Process104.02Directly Operated and ContractorsMar 29, 2024
   Media Requests105.01Directly OperatedJul 30, 2024
   Procedures - Media Requests105.01-PDirectly OperatedJul 30, 2024
   Compliance Program Communication106.01Directly Operated and ContractorsDec 03, 2012
   Procedures - Compliance Program Communication106.01-PDirectly Operated and ContractorsDec 03, 2012
   Compliance Program: Code of Organizational Conduct, Ethics, and Compliance Document Distribution to Employees and Attestation106.02Directly OperatedDec 03, 2012
   Procedures - CCEC Document Distribution to Employees and Attestation106.02-PDirectly OperatedDec 03, 2012
   Employee's Ability to Participate in Federally Funded Health Care Programs106.03Directly OperatedDec 04, 2018
   Procedures - Employee's Ability to Participate in Federally Funded Health Care Programs106.03-PDirectly OperatedJun 17, 2020
   Contractor's Eligibility to Participate in and Secure Federally Funded Health Care Program Contracts106.04Directly Operated and ContractorsMay 02, 2019
   Procedures - Contractor's Eligibility to Participate in and Secure Federally Funded Health Care Program Contracts106.04-PDirectly Operated and ContractorsMay 26, 2021
   Fraud, Waste, and Abuse Prevention106.05Directly Operated and ContractorsJan 01, 2007
   Procedures - Fraud, Waste, and Abuse Prevention106.05-PDirectly Operated and ContractorsJan 01, 2007
   The False Claims Act and Related Laws106.06Directly Operated and ContractorsNov 10, 2011
   Procedures - The False Claims Act and Related Laws106.06-PDirectly Operated and ContractorsNov 10, 2011
   Compliance Program Steering Committee106.07Directly OperatedDec 31, 2012
   Procedures - Compliance Program Steering Committee106.07-PDirectly OperatedDec 31, 2012
   Graded Sanctions106.08Directly Operated and ContractorsDec 31, 2012
   Procedures - Graded Sanctions106.08-PDirectly Operated and ContractorsDec 31, 2012
   Removing Names of Sanctioned Individuals from the Rendering Provider List106.09Directly OperatedAug 01, 2011
   Procedures - Removing Names of Sanctioned Individuals from the Rendering Provider List106.09-PDirectly OperatedAug 01, 2011
   Compliance Training for DMH Workforce106.10Directly OperatedDec 06, 2012
   Procedures - Compliance Training for DMH Workforce106.10-PDirectly OperatedDec 06, 2012
   Compliance Plan106.11Directly OperatedDec 31, 2012
   Procedures - Compliance Plan106.11-PDirectly OperatedDec 31, 2012
   Compliance Officer106.12Directly OperatedDec 31, 2012
   Procedures - Compliance Officer106.12-PDirectly OperatedDec 31, 2012
   Reporting Possible Criminal Activity106.13Directly Operated and ContractorsOct 23, 2017
   Procedures - Reporting Possible Criminal Activity106.13-PDirectly Operated and ContractorsOct 23, 2017
   National Provider Identifier Requirements106.14Directly Operated and ContractorsSep 01, 2008
   Procedures - National Provider Identifier Requirements106.14-PDirectly Operated and ContractorsSep 01, 2008
   Updating and Maintaining National Provider Identifier Application Data106.15Directly Operated and ContractorsJun 01, 2008
   Procedures - Updating and Maintaining NPI Application Data106.15-PDirectly Operated and ContractorsJun 01, 2008
   Annual Compliance Program Office Risk Assessment106.16Directly OperatedSep 01, 2008
   Procedures - Annual Compliance Program Office Risk Assessment106.16-PDirectly OperatedSep 01, 2008
   Policy Development, Review, Approval, and Distribution106.17Directly OperatedOct 24, 2025
   Procedures - Policy Development, Review, Approval, and Distribution106.17-PDirectly Operated Oct 24, 2025
   Annual Subrecipient Risk Assessment106.18Directly OperatedJan 29, 2019
   Procedures - Annual Subrecipient Risk Assessment106.18-PDirectly OperatedJan 29, 2019
   Service Animals in the Workplace108.02Directly OperatedOct 25, 2011
   Procedures - Service Animals in the Workplace108.02-PDirectly OperatedOct 25, 2011
   Security/Safety/Threat Management and Violence Prevention109.01Directly OperatedJul 11, 2016
   Procedures - Security/Safety/Threat Management and Violence Prevention109.01-PDirectly OperatedJul 11, 2016
   Smoking in Department of Mental Health Facilities110.01Directly Operated and ContractorsJul 16, 2020
   Procedures - Smoking in Department of Mental Health Facilities110.01-PDirectly Operated and ContractorsJul 15, 2020
   Advance Health Care Directives200.01Directly Operated and ContractorsMay 15, 2024
   Procedures - Advance Health Care Directives200.01-PDirectly Operated and ContractorsMay 15, 2024
   Interpreter Services for the Deaf and Hard of Hearing Community200.02Directly Operated and ContractorsOct 14, 2022
   Procedures - Interpreter Services for the Deaf and Hard of Hearing Community200.02-PDirectly Operated and ContractorsOct 14, 2022
   Language Translation and Interpreter Services200.03Directly Operated and ContractorsMar 18, 2025
   Procedures - Language Translation and Interpreter Services200.03-PDirectly Operated and ContractorsMar 18, 2025
   Beneficiary Problem Resolution Process200.04Directly Operated and ContractorsSep 26, 2024
   Procedures - Beneficiary Problem Resolution Process200.04-PDirectly Operated and ContractorsSep 26, 2024
   Request for Change of Provider200.05Directly Operated and ContractorsSep 26, 2024
   Procedures - Request for Change of Provider200.05-PDirectly Operated and ContractorsSep 26, 2024
   Electroconvulsive Therapy200.06Directly Operated and ContractorsNov 19, 2024
   Procedures - Electroconvulsive Therapy200.06-PDirectly Operated and ContractorsNov 19, 2024
   Social Security Benefit Representative Payee200.07Directly OperatedNov 13, 2017
   Procedures - Social Security Benefit Representative Payee200.07-PDirectly OperatedNov 13, 2017
   Access to Care for Veterans and Their Families200.08Directly Operated and ContractorsJun 21, 2022
   Culturally and Linguistically Inclusive Services200.09Directly Operated and ContractorsMar 13, 2024
   Procedures - Culturally and Linguistically Inclusive Services200.09-PDirectly Operated and ContractorsMar 13, 2024
   Beneficiaries Rights and Responsibilities201.01Directly Operated and ContractorsSep 26, 2024
   Procedures - Beneficiaries Rights and Responsibilities201.01-PDirectly Operated and ContractorSep 26, 2024
   Non-Discrimination of Beneficiaries201.02Directly OperatedMar 06, 2024
   Procedures- Non-Discrimination of Beneficiaries201.02-PDirectly OperatedMay 25, 2021
   Disclosure of Licensee Probation Status to Clients201.04Directly OperatedMar 28, 2024
   Disclosure of Physician Probation Status Client Consent201.04-FDirectly OperatedFeb 03, 2020
   Non-Specialty Mental Health Referrals to Medi-Cal Managed Care Plans250.01Directly Operated and ContractorsNov 18, 2024
   Procedures - Non-Specialty Mental Health Referrals to Medi-Cal Managed Care Plans250.01-PDirectly OperatedNov 18, 2024
   Medi-Cal Managed Care Plans: Dispute Resolution250.02Directly Operated and ContractorApr 03, 2025
   Medi-Cal Managed Care Plans: Care Coordination and Collaboration251.01Directly OperatedMar 25, 2025
   Procedures - Medi-Cal Managed Care Plans: Care Coordination and Collaboration251.01-PDirectly OperatedMar 25, 2025
   Medi-Cal Managed Care Plans: Transitional Care251.02Directly Operated and ContractorMar 25, 2025
   Medi-Cal Managed Care Plans: Clinical Consultation252.01Directly Operated and ContractorApr 03, 2025
   Clinical Policy Committee300.01Directly OperatedFeb 28, 2024
   Procedures - Clinical Policy Committee300.01-PDirectly OperatedFeb 28, 2024
   Reporting Electroconvulsive Therapy to State Authorities300.02Directly Operated and ContractorsDec 22, 2025
   Clinical Correspondence Concerning Clients300.03Directly OperatedFeb 07, 2025
   Procedures - Clinical Correspondence Concerning Clients300.03-PDirectly OperatedFeb 07, 2025
   Non-Open Protected Health Information File300.06Directly Operated and ContractorsFeb 07, 2025
   Procedures - Non-Open Protected Health Information File300.06-PDirectly Operated and ContractorsFeb 07, 2025
   Use of Client Information for Publication300.07Directly OperatedMar 28, 2024
   Policy on Use of Parameters in Clinical Settings300.08Directly Operated and ContractorsFeb 28, 2024
   Management of Aggressive Client Behavior in Settings without Lanterman-Petris-Short Designation301.03Directly Operated and ContractorsJul 01, 2024
   Procedures - Management of Aggressive Client Behavior in Settings without Lanterman-Petris-Short Designation301.03-PDirectly Operated and ContractorsJul 01, 2024
   First Service Contact302.01Directly Operated and ContractorsMar 06, 2023
   Procedures - First Service Contact302.01-PDirectly Operated and ContractedMar 06, 2023
   Coordination of Care302.03Directly Operated and ContractorsDec 30, 2021
   Procedures - Coordination of Care302.03-PDirectly Operated and ContractorsDec 30, 2021
   Reporting Suspected/Alleged Sexual Behavior between Service Providers and Clients302.05Directly Operated and ContractorsSep 26, 2024
   Procedures - Reporting Suspected/Alleged Sexual Behavior between Service Providers and Clients302.05-PDirectly Operated and ContractorsSep 26, 2024
   Registered Nurse Scope of Practice302.06Directly OperatedJul 11, 2024
   Access to Care302.07Directly Operated and ContractorsFeb 07, 2025
   Procedures - Access to Care302.07-PDirectly Operated and ContractorsFeb 07, 2025
   Suicide Risk Screening, Assessment, and Mitigation302.13Directly OperatedMay 19, 2022
   Procedures - Suicide Risk Screening, Assessment, and Mitigation 302.13-PDirectly OperatedMay 19, 2022
   Responding to Initial Requests for Service302.14Directly Operated and ContractorsJul 07, 2023
   Procedures - Responding to Initial Requests for Service302.14-PDirectly Operated and ContractorsJul 07, 2023
   Continuity of Care302.15Directly Operated and ContractorsMar 22, 2024
   Procedures - Continuity of Care302.15-PDirectly Operated and ContractorsMar 22, 2024
   Tarasoff303.01Directly Operated and ContractorsMar 06, 2024
   Procedures - Tarasoff303.01-PDirectly OperatedMar 06, 2024
   Reporting Suspected Child Abuse and Neglect303.02Directly OperatedMar 06, 2024
   Procedures - Reporting Suspected Child Abuse and Neglect303.02-PDirectly OperatedMar 06, 2024
   Reporting Suspected Elder/Dependent Adult Abuse and Neglect303.03Directly Operated and ContractorsSep 26, 2024
   Procedures - Reporting Suspected Elder/Dependent Adult Abuse and Neglect303.03-PDirectly Operated and ContractorsSep 26, 2024
   Reporting Clinical Events Involving Clients303.05Directly Operated and ContractorsApr 04, 2022
   Procedures - Reporting Clinical Events Involving Clients303.05-PDirectly Operated and ContractorsApr 04, 2022
   Reporting Named or Alleged Licensees to Licensing Boards303.07Directly OperatedMar 09, 2023
   Procedures - Reporting Named or Alleged Licensees to Licensing Boards303.07-PDirectly OperatedMar 09, 2023
   Out-of-County/State Transport of Mental Health Clients304.02Directly OperatedMar 06, 2024
   Procedures - Out of State/County Transport of Mental Health Clients304.02-PDirectly OperatedMar 06, 2024
   Out-of-County/State Transport - Client and Escort Eligibility Requirements304.02-RDirectly OperatedMar 06, 2024
   Transportation of Clients and Their Family304.04Directly OperatedJul 19, 2022
   Procedures - Transportation of Clients and Their Family304.04-PDirectly OperatedJul 19, 2022
   Therapeutic Transportation304.05Directly OperatedJul 07, 2023
   Procedures - Therapeutic Transportation304.05-PDirectly OperatedJul 07, 2023
   Mental Health Disorders and Co-Occurring Substance Use305.01Directly Operated and ContractorsMar 06, 2024
   Procedures - Mental Health Disorders and Co-Occurring Substance Use305.01-PDirectly Operated and ContractorsMar 06, 2024
   Procedures - Prescribed Drugs for Clients of Contractors306.05-PDirectly Operated and ContractorsMay 01, 2020
   Persons Authorized to Initiate Involuntary Lanterman-Petris-Short Detention307.01Directly Operated and ContractorsApr 10, 2025
   Procedures - Persons Authorized to Initiate Involuntary Lanterman-Petris-Short Detention307.01-PDirectly Operated and ContractorsApr 10, 2025
   Lanterman-Petris-Short Detention307.02Directly Operated and ContractorsMar 06, 2024
   Procedures - Lanterman-Petris-Short Detention307.02-PDirectly Operated and ContractorsMar 06, 2024
   Telemental Health for Lanterman-Petris-Short Authorized Clinicians307.04Directly Operated and ContractedMar 13, 2025
   Telehealth and Telephone Services308.01Directly OperatedFeb 10, 2022
   Procedures - Telehealth and Telephone Services308.01-PDirectly OperatedFeb 10, 2022
   Letters for Emotional Support Animals309.01Directly OperatedJul 12, 2022
   HIV/AIDS Legal Responsibilities310.01Directly Operated and ContractorsNov 02, 2022
   Procedures - HIV/AIDS Legal Responsibilities310.01-PDirectly Operated and ContractorsNov 02, 2022
   Integrating Clients' Religious and Spiritual Interests into Mental Health Services311.01Directly OperatedDec 19, 2025
   Procedures - Integrating Clients' Religious and Spiritual Interests into Mental Health Services311.01-PDirectly OperatedDec 19, 2025
   Clinical Termination of Mental Health Services312.01Directly Operated and ContractorsMay 15, 2024
   Procedures - Clinical Termination of Mental Health Services312.01-PDirectly Operated and ContractorsMay 15, 2024
   Sales Representatives and Solicitors350.01Directly OperatedJul 07, 2023
   Medication Safety Committee350.02Directly OperatedMar 06, 2023
   Pharmacy and Therapeutics Committee350.03Directly OperatedMar 13, 2025
   Controlled Substances351.01Directly OperatedMar 06, 2024
   Procedures - Controlled Substances351.01-PDirectly OperatedDec 05, 2023
   Esketamine (SPRAVATO)351.02Directly OperatedDec 01, 2025
   Procedures - Esketamine (SPRAVATO)351.02-PDec 01, 2025
   Buprenorphine Extended-Release (SUBLOCADE) Injection351.03Directly OperatedFeb 02, 2023
   Procedures - Buprenorphine Extended-Release (SUBLOCADE) Injection351.03-PDirectly OperatedFeb 02, 2023